Why Is Your Organization Not Paying Attention to Data?

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One Insight You Can Apply Right Away

Why Is Your Organization Not Paying Attention to Data?

One of the complaints I constantly hear from “web analysts” is that their organization or their client is not data-driven as they don’t use web analytics data in their decision-making.

If you are in a similar situation then I want you to stop comparing and start asking “Whose fault is it"? Why are the organizations not paying attention? to the web analytics/digital analytics data?

Is it the business stakeholders’ or web analytics folks’ fault?

We, as Web Analytics owners, have a huge role to play in our organization’s lack of data-driven attitude.

If all we end up doing is following and practicing GA4 tips and tricks all day long then that’s all we end up doing in our work instead of analyzing the data and generating insights that will help our stakeholders.

I recommend that you shift your focus to value generation and help your business counterparts. Once you do that they will start using the data for decision-making.

It is your job to bring the value and show. It is your career, take control of it.

As I explained in the previous edition of this newsletter, find one or two stakeholders in your organization that will benefit from your data analysis. Work with them to build some use cases that you can show others. It will be a long journey but will be very satisfying.

If you need my help then join Optizent’s Become a Digital Analyst Program.

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GA4 Comparisons, Segments, and Audiences

Segment, Audience, and Comparison all allow you to group your site visitors. Even though they appear to be similar they have some key differences.

Comparisons - These are available in standard reports to compare one subset of the data with another subset of the data. Comparisons are retroactive, which means they apply to the data that you have already collected. Comparisons can’t be saved and are only available during the session you create them in.

Segments - These can’t be used in standard reports and are only available in Explore. Use them to drill deeper into your data in exploration. Segments are retroactive and apply to any date range that you select. Segments are tied to the “Explore” you create them in and can’t be reused in other explorations. However, you can use segments to create "Audiences”, which are explained below.

Audience - GA4 Audiences are groups of users based on common attributes, behaviors, etc. You can create an Audience using dimensions, metrics, and events to include any subset of users that makes sense for your business. Audience can be used in standard reports by including them in Comparison as comparison criteria.

The audience is not retroactive, which means the Audience starts to accumulate users from the moment you build it. Audiences can be used to build comparisons and also target and retarget users using Google Ads.

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Artificial Intelligence online short course from MIT

Study artificial intelligence and gain the knowledge to support its integration into your organization. If you're looking to gain a competitive edge in today's business world, then this artificial intelligence online course may be the perfect option for you.

  • Key AI management and leadership insights to support informed, strategic decision making.

  • A practical grounding in AI and its business applications, helping you to transform your organization into a future-forward business.

  • A road map for the strategic implementation of AI technologies in a business context.